July 31, 2024

Anti-spoofing measures in Gmail

On Monday, August 5, IT will enable advanced security settings in Google to display in-message warning banners for messages that may be spoofing a sender from Lewis & Clark College. Learn more about this initiative and see the warning messages you may encounter.

Gmail Anti-Spoofing Warning Banners

As of August 5, 2024, Gmail may display a warning banner titled “Be careful with this message” when it suspects an email is spoofing a sender from Lewis & Clark College.

Email spoofing occurs when an email is designed to impersonate a legitimate sender, often as part of a phishing attempt. These emails might appear to come from someone at Lewis & Clark or from an external source, but their intent is malicious.

These in-message banners will look something like this.

 

What to do with phishing messages:

  • If you suspect the message is phishing but want to be sure, reach out directly to the person or organization using verified contact information.
  • If you confirm the email is spam or phishing, click on the kebab menu (three vertical dots menu in the upper right corner) and select “Report Spam” or “Report Phishing”.
    A dropdown with a red box around spam and phishing reports This will help Google—and therefore L&C—identify the offending message for quarantine.

Be aware of these warning signs of phishing:

The message may have an unusual “From” address or an unusual “Reply-To” address rather than our “@lclark.edu” address. Examples of unusual emails are: fao.lclark.edu@gmail.com | LCPresident@icloud.com | Lewis&Clark@hotmail.com | LCDeanofStudents@yahoo.com

  • Phishing messages are often delivered outside normal business hours such as 3 a.m..
  • Monthly bills delivered mid cycle.
  • The subject line of the email is irrelevant or does not match the message content.
  • The email is about something you never requested or a receipt for something you never purchased.
  • The message is not personalized. Valid messages from banks and other legitimate sources usually refer to you by name.
  • There are grammar or spelling errors.
  • The email is asking you to look at compromising or embarrassing pictures of yourself or someone you know.
  • The email requests payment to people or organizations via services such as Venmo or Zelle.
  • You have an uncomfortable feeling, or it just seems odd or illogical.

When contacting you about financial or other sensitive information, Lewis & Clark will never:

  • Ask you to email sensitive personally identifiable information such as a tax return, W-2, or Social Security Number (whole or partial).
  • Charge a fee to process a financial aid application (this is a common scam).
  • Process payments related to tuition, payroll, or expense reimbursements via cash transfer apps such as Venmo or Zelle.
  • Request payment via gift cards.
  • Request your password.