Troubleshooting
Below are some common troubleshooting steps you may be experiencing while using LiveWhale. If you don’t see a problem, be sure to let us know by filling out a troubleshooting form. (See also our “Known Issues” page.)
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The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the New Media team is working on.
There are no known issues with the LiveWhale CMS at this time.Fixed
Some browsers cannot open navigation menu dropdowns. Fix: clear browser cache
Reported: February 5, 2025
Some events fail to load at college.lclark.edu pages
Reported: February 5, 2025
Some users get “Access Denied 403 Error” messages when loading a details page like a bio or news story.
Reported: January 29, 2025
Some content, like news or profiles using details pages, has an issue where if a user comes to the ID but via the wrong domain (because of say, some odd Google result), then the navigation menu does not appear.
Reported: January 21, 2025
Image credit cannot be accessed when embedding images
Reported: May 21, 2024
Web Development is located in McAfee on the Undergraduate Campus.
MSC: 19
email grether@lclark.edu
Web Development
Lewis & Clark
615 S. Palatine Hill Road
Portland OR 97219