Troubleshooting
Below are some common troubleshooting steps you may be experiencing while using LiveWhale. If you don’t see a problem, be sure to let us know by filling out a troubleshooting form.
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The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the web development team is working on.
Ongoing
Some content created/edited on Nov 25, 2025 may have been overwritten
Reported: November 26, 2025
Some navigation menus get erased while being edited
Reported: October 28, 2025
Fixed
Logging into LiveWhale repeats authentication
Reported: November 25, 2025
Some links fail that go from one LC domain to another.
Reported: September 22, 2025
Page editing is down for most users (with an FTP error displaying)
Reported: September 2, 2025
Page creation fails in the law and grad domains
Reported: July 17, 2025
Some “quote” widgets fail after the upgrade to LiveWhale 2.20
Reported: May 27, 2025
Web Development is located in McAfee on the Undergraduate Campus.
MSC: 19
email grether@lclark.edu
Web Development
Lewis & Clark
615 S. Palatine Hill Road
Portland OR 97219