Student Consumer Information

This page collects student consumer information from around the college in compliance with the Higher Education Opportunity Act of 2008 (HEOA).

General Information

• Statement of Student Responsibility
• Accreditation and Nondiscrimination Statement

• Privacy of Student Records (FERPA)
• Student Diversity
• Services for Students with Disabilities
• College Bookstore: Textbook Information
• Watzek Library: Textbook Information
• Information Technology Policies (including responsible use of technology and copyright information)

Financial Aid

• Cost of Attendance (Undergraduate)
• Cost of Attendance and Paying for Graduate School
• Cost of Attendance (Law School)
• Lewis & Clark student loan default rate (three years): 0%

Health and Safety

• Drug and Alcohol Policies
• Student Health and Disability Report, Insurance, Medications, and Immunizations
• Crime Awareness, Security and Fire Safety Report
• Discrimination and Harassment Complaint Procedure

Student Outcomes (Undergraduate)

• Undergraduate Retention and Graduation Rates (PDF)
• National Student Awards
• Graduate Schools Attended by Lewis & Clark Alumni
• Alumni Careers
• Career Center

Student Outcomes (Graduate School)

• School Counseling Outcomes
• Professional Mental Health Counseling Outcomes
• Continuing Education and Professional Development

Student Outcomes (Law School)

• Career and Professional Development Center
• Career Paths
• Bar Passage Rate
• Continuing Legal Education

Complaints, Grievances, and Problem Resolution

Options within Lewis & Clark

• Registrar (Undergraduate)
• Exceptions to policies in the College Catalog (Undergraduate)
• Grievance policy if a student believes a grade is unjust (Undergraduate)
• Standard 509 Consumer Information (Law School)
• Complaint procedures about matters involving sexual misconduct are included in the student handbook, What’s What (Law School)
• Academic Performance and Professional Conduct Policy (Grad School)
• Complaints about ADA discrimination (Institutional)
• For issues of student behavior in the classroom, please refer to the Student Code of Conduct section VII, M and College Policies under the section “Classroom Disruption” (Institutional)

Options Outside of Lewis & Clark

• Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint.
  • HECC Complaints web page: www.oregon.gov/highered/about/Pages/complaints.aspx. Students may write to the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, Oregon 97302 or send an email to complaints@hecc.oregon.gov. 
  • Distance Education students may also wish to consult the complaints page at NC-SARA’s website at nc-sara.org/student-complaints. This PDF outlines the SARA complaint process and notes what types of complaints are covered.
• If you have concerns about education quality or requirements for accreditation that are not resolved by processes within Lewis & Clark, you may contact L&C’s accrediting organizations. The Northwest Commission of Colleges and Universities (NWCCU) accredits the entire institution.
• In the state of Oregon, where Lewis & Clark is located, consumer and other civil complaints may be filed with the Oregon Department of Justice via their consumer complaints page.